Insurance Claim Check Process

When a disaster strikes your home, your insurance company may issue an insurance claim check, which can also be called loss draft funds. A claim check is meant to cover various costs, including repairs.

• If the insurance claim check is sent to us:
  • We may endorse it and send it to you to complete the repairs, depending on the loan status and the amount of the insurance funds; or
  • If the total claim is over $40,000, or the account is delinquent, we may instead deposit it and distribute the amount to you incrementally, as repairs are completed.

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